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Shipping & returns

SHIPPING AND DELIVERY
(Timeframe and cost) Items purchased online will be shipped within 24-72 hours by USPS. Tier rate shipping: $0.01-$50.00 will ship for $7.50 / $50.01 - $100.00+ will ship for $14.50. Groupon, Living Social and Group Deals can take 3-4 weeks depending on color and availability.
 
RETURN POLICY
Non-consumable items may be returned or exchanged within 14 days in new and unused condition (sales tags attached and intact) with receipt for full refund or exchange. For health and safety, all sales are final on consumable items. Custom items, special orders items, gift card/certificates and sale merchandise are final sale. Living Social, Groupon and/or Group Deals are all final sale. We will always exchange any item that arrives damaged or defective, in which case, Personal Palette inc must be notified within 48 hours of reciept that there was damage or defect. Customer Service is our priority if you have any question about a return or exchange please contact us at YOURFRIENDS@PERSONALPALETTE.COM .
 
REFUND POLICY
Refunds to credit card will be offered on eligible items returned in new condition with receipt within 14 days. For health and safety, all sales are final on consumable items. Custom items, special orders items, gift card/certificates and sale merchandise are final sale., Living Social, Groupon and Group Deal items are all final sale. Shipping charges are non refundable.

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